Delivery & Collection
Whether you choose to collect your order or have it delivered, here is everything you need to know before your special day.
Getting Your Cake Safely to You
Everything You Need to Know Before Placing Your Order
Collection
All orders can be collected from our home cake studio in Ballincollig, Cork.
The full collection address will be provided once your order has been confirmed.
Collection Times
| Day | Collection Time |
|---|---|
| Monday – Friday | 3pm to 6pm |
| Saturday – Sunday | 12pm to 2pm |
Please ensure you arrive within your agreed collection time.
Delivery
Delivery must be arranged when placing your order and is subject to availability.
Delivery Times
| Day | Delivery Time |
|---|---|
| Monday – Friday | 2pm to 4pm |
| Saturday – Sunday | 2pm to 4pm |
Delivery Areas & Charges
| Delivery Area | Delivery Charge |
|---|---|
| Within Cork City | €20 |
| County Cork | €30 |
We do not deliver anywhere outside of Cork, with the exception of wedding cakes.
Important Collection & Delivery Information
Please check your order when collecting it.
Once your order has been collected or successfully delivered, Mercy’s Cakes cannot accept responsibility for damage caused by transportation, storage or handling.
For more information on how to safely transport, store and serve your cake, please visit our Cake Care & Serving Guide.
Need Help With Your Order?
If you have any questions about collection, delivery or your order, please get in touch with us.
Call or WhatsApp:
+353 (89) 986 6245
Ready to Order Your Cake?
Choose your cake, personalise it with your preferred options and select a collection or delivery date that works for you. Please remember that all orders require a minimum of 7 days’ notice.