Yes. Mercy’s Cakes offers custom cakes for birthdays, weddings, baby showers and other special occasions.

All orders are subject to availability. Full payment is required to confirm and secure your booking, and orders are not confirmed until payment has been received.

Yes, inspiration images are welcomed. However, every cake is handcrafted and unique, so exact replicas cannot be guaranteed. Minor variations in colour, decoration and finish may occur.

Yes. Available add-ons and decorations vary depending on the type of cake and can include items such as toppers, flowers, decorative elements, pearls, butterflies, edible prints, gold or silver finishing and other design features. Additional charges apply to selected add-ons.

Yes. The message box for every cake has a maximum limit of 20 characters.

The available fillings are:

• Vanilla buttercream
• Vanilla buttercream with strawberry jam
• Vanilla buttercream with lemon curd
• Vanilla buttercream with biscoff
• Cookies and cream buttercream
• Chocolate buttercream
• White chocolate buttercream

Mercy’s Cakes offers:

• Custom Celebration Cakes
• Vintage Cakes
• Cupcakes
• Mini Cakes
• Cake Cups
• Cake Pops

Yes. Cakes are freshly baked and made to order.

All orders are collected from the home cake studio in Ballincollig, Cork. The collection address will be provided once your order has been confirmed.

Monday – Friday: 3pm to 6pm
Saturday – Sunday: 12pm to 2pm

Monday – Friday: 2pm to 4pm
Saturday – Sunday: 2pm to 4pm

• Within Cork City: €20
• County Cork: €30

Mercy’s Cakes does not deliver outside of Cork, with the exception of wedding cakes.

Delivery must be arranged when placing your order and is subject to availability.

No. The ordering system requires a minimum 7-day lead time, and unavailable or blocked dates cannot be selected.

Our products may contain or come into contact with:

• Milk
• Eggs
• Wheat (Gluten)
• Soy
• Peanuts
• Tree Nuts

Mercy’s Cakes operates from a home cake studio where these allergens are present. Although every effort is made to minimise cross-contamination, we cannot guarantee that any product is completely allergen-free.

Keep your cake refrigerated unless advised otherwise and follow the storage instructions provided with your order.

Cakes should be transported on a flat, level surface.

Remove your cake from the fridge approximately 1–2 hours before serving for the best flavour and texture.

Once your order has been collected or successfully delivered, Mercy’s Cakes accepts no responsibility for damage caused by transportation, storage or handling.

As every order is made specifically for you, cancellations should be made as early as possible.

Orders cancelled 14 days or more before the collection or delivery date may receive a full refund.

Orders cancelled within 14 days of the collection or delivery date are non-refundable, as ingredients, preparation and production may already have begun.

Due to the perishable and customised nature of our products, refunds are not offered once an order has been collected or delivered.

Refunds will only be issued if:

• Mercy’s Cakes is unable to fulfil your order; or
• A fault has been determined to be the responsibility of Mercy’s Cakes.

Date changes are subject to availability and cannot be guaranteed.

Please contact Mercy’s Cakes within 24 hours of collection or delivery, including photographs where appropriate, so the issue can be investigated and a fair resolution considered.

Please note that taste preferences, slight colour differences and minor variations from inspiration images are not considered faults, as every cake is individually handcrafted.

Please contact Mercy’s Cakes within 24 hours of collection or delivery, including photographs where appropriate, so the issue can be investigated and a fair resolution considered.

Please note that taste preferences, slight colour differences and minor variations from inspiration images are not considered faults, as every cake is individually handcrafted.